Do you Call in Sick

Do you call in Sick regularly or do you have your team members calling in Sick every now and then. There are only two cases when people call in sick. One when they are really sick and the other when they are wishing that they were sick and trying to avoid the work or anything […]

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Clients and Services

I have worked in the service industry all my life. First being education, then retail and now software for the past few years. Some of the experiences that I have learned during the past 14 years of customer services are jotted down below: 1. Customers demand respect – If you don’t respect your clients, your […]

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Startups and Employees

I have worked with startups and the SME segment for the past few years and have found that a majority of the startups go through a lot of pains and pressure related to employees. I am not offering any solutions for now but some of my observations include: 1. Employees and Employers / Founders start […]

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Experiences at the PGI

Most of us who live in Chandigarh or even in North India have heard about the Post Graduate Institute of Medical Education and Research or PGI as we call it in short. It is the premier health institute of the region and serves the residents of the North Indian states. During the past few months, […]

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